Technical support that goes beyond the product
From first trial to spot delivery — HGC’s technical team stays with you through every stage of production.
Technical & aftersales expertise, built around you
Hyup Jin’s expertise lies in providing our customers technical and aftersales service. Building on years of experience in this industry, we promise to give our customers the best service possible at the best price.
Our service caters to each customer’s specific needs — and for that reason, we customize the product to our customers’ liking.
Everything that comes with an HGC order
A full technical partnership — not just a delivery. Here’s what our customers get as standard.
Sales Support of the Products
Dedicated support across our full product range, from first enquiry onward.
Free Analysis of Production Needs
We assess your process before recommending a formulation — at no cost.
On-Site Consultation, Application & Trial
Our technical team joins you on the floor for live application trials.
Standards-Based Testing
Tests run to international standards and your specific customer requirements.
Technical Data Sheet (TDS)
Full technical specification supplied alongside every product.
Testing for Essential Properties
Every product verified against the properties that matter most in production.
Application Trials
Trials run to confirm the exact properties you value in production.
Collaborative Development Projects
Co-developing formulations with your team for a specific, valued outcome.
Material Safety Data Sheet (MSDS)
Complete safety documentation, available for every product we supply.
24/7 Service
Technical support on call, whenever your production is running.
Spot Delivery
Fast turnaround delivery when your production timeline is tight.
Need technical support for your next production run?
Reach out for a free production-needs analysis or to schedule an on-site trial.
